Terms & Conditions
1. Introduction
Welcome to Miss Bellator! These Terms and Conditions govern your use of our website, the purchase of our digital products, cakes, and cookies, and the relationship between you and Miss Bellator. By accessing or using our website and purchasing our products, you agree to comply with these Terms and Conditions. Please read them carefully.
2. Digital Products
2.1 Our digital products, including eBooks available in both English and Spanish, are provided solely for personal use. You may not distribute, modify, reproduce, or resell any digital product purchased from us.
2.2 All intellectual property rights, including copyrights, in our digital products belong to Tatiana Bellator Limited. Unauthorised use of our digital products may violate copyright laws and other applicable regulations.
3. Cakes and Cookies
3.1 We offer a variety of cakes and cookies for sale, both ready-made and pre-made ones in stock.
3.2 All cakes and cookies purchased from us are for personal consumption and enjoyment only. They may not be resold or distributed without our explicit consent.
4. Ordering and Delivery
4.1 Orders for cakes and cookies can be placed through our website or by contacting us directly.
4.2 Delivery options for cookies are available UK-wide and for select countries. Cakes can be delivered within London, UK via courier for an additional cost. Alternatively, customers may choose to collect their orders from our designated location in Battersea SW8.
4.3 We aim to fulfill orders promptly; however, delivery times may vary depending on factors such as product availability and delivery location.
5. Pricing and Payment
5.1 Prices for our products are listed on our website and are subject to change without prior notice.
5.2 Payment for orders must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards through Stripe and online payment platforms such as PayPal and Apple Pay.
6. Cancellations and Refunds
6.1 Once orders have been placed, we don't accept cancellations.
6.2 Refunds or replacements may be offered in the event of a quality issue or error on our part. Please contact us within 24 hours of receiving your order to report any concerns.
7. Liability
7.1 Miss Bellator t/a Tatiana Bellator Limited shall not be liable for any loss, damage, or injury arising from the use of our website, digital products, cakes, or cookies, except where such liability cannot be excluded by law.
7.2 We shall not be liable for any delays or failures in delivery caused by circumstances beyond our control, including but not limited to natural disasters, accidents, or transportation disruptions.
8. Governing Law
8.1 These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter, including but not limited to disputes relating to the purchase or use of our products, shall be governed by and construed in accordance with the laws of England and Wales.
8.2 Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts of England and Wales, and you hereby consent to the jurisdiction of such courts.
8.3 Notwithstanding the foregoing, Tatiana Bellator Limited reserves the right to pursue any legal remedies available to it in any other jurisdiction where you may be located or where the alleged infringement occurred.
8.4 You agree that any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, including any question regarding their existence, validity, or termination, shall be resolved through negotiation and mediation in good faith.
8.5 In the event that a resolution cannot be reached through negotiation or mediation, you and Tatiana Bellator Limited agree to submit to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms and Conditions
9.1 We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website
10. Privacy Policy
11.1 We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and purchasing our products, you agree to our Privacy Policy.
12. Product Descriptions and Variations
12.1 While we make every effort to accurately describe our products on our website, variations may occur due to factors such as individual interpretation and display settings. We reserve the right to make changes to product descriptions, pricing, and availability without prior notice.
13. Quality Assurance
13.1 At Miss Bellator, we are committed to delivering high-quality products and exceptional service to our customers.
13.2 We carefully select the finest ingredients and adhere to strict quality control standards to ensure the freshness, flavour, and consistency of our cakes and cookies.
13.3 Our products are prepared with precision and attention to detail by skilled bakers and pastry chefs who take pride in their craft.
13.4 We conduct regular inspections and quality checks throughout the production process to maintain the highest standards of hygiene, safety, and taste.
13.5 If, for any reason, you are not completely satisfied with your purchase, please contact us within 3 days of receipt, and we will do our utmost to address your concerns and ensure your satisfaction.
13.6 While we strive to provide accurate descriptions and images of our products on our website, please note that variations may occur due to factors such as individual interpretation and display settings. Rest assured, the quality and taste of our products will meet or exceed your expectations.
13.7 Your feedback is invaluable to us as we continually strive to improve and enhance our products and services. If you have any suggestions, comments, or questions regarding our quality assurance practices, please don't hesitate to reach out to us at [email protected]
14. Allergen Information
14.1 We understand the importance of providing accurate allergen information to our customers to ensure their health and safety.
14.2 Some of our products may contain allergens, including but not limited to nuts, gluten, dairy, eggs, soy, and other common allergens. Please be aware that our products are produced in a facility that handles these allergens, and cross-contamination may occur.
14.3 We make every effort to clearly label allergens in our product labels. However, please note that variations may occur in the manufacturing process, and we cannot guarantee that our products are free from allergens.
14.4 If you have specific dietary requirements or allergen concerns, we encourage you to contact us directly before placing your order. Our team will be happy to provide you with detailed allergen information and assist you in selecting products that meet your needs.
14.5 While we take precautions to prevent cross-contamination, we cannot guarantee that our products are suitable for individuals with severe allergies. We advise customers with severe allergies to exercise caution and consult with a healthcare professional before consuming our products.
14.6 If you have any questions or concerns regarding allergen information or ingredient lists, please don't hesitate to reach out to us at Miss Bellator. Your health and safety are our top priorities, and we are committed to providing you with the information you need to make informed decisions about our products.
15. Customer Responsibilities
15.1 Customers are responsible for providing accurate delivery information and ensuring someone is available to receive the order at the specified delivery address or collection time.
16. Intellectual Property
16.1 All content, including but not limited to text, graphics, logos, images, videos, audio clips, software, and other materials, displayed on our website and products, are the intellectual property of Miss Bellator or its licensors and are protected by copyright, trademark, and other intellectual property laws.
16.2 You acknowledge and agree that all intellectual property rights in the aforementioned content are and shall remain the exclusive property of Miss Bellator or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes only, in accordance with these Terms and Conditions.
16.3 You may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from our website or products without the prior written consent of Miss Bellator or the respective copyright owner.
16.4 Any unauthorised use of our intellectual property may constitute infringement and may be subject to legal action, including but not limited to civil and criminal penalties.
16.5 If you believe that any content displayed on our website infringes upon your intellectual property rights or the rights of a third party, please notify us immediately at [email protected] . We will investigate the matter promptly and take appropriate action, if necessary.
17. Dispute Resolution
17.1 Any disputes arising from these Terms and Conditions shall be resolved through negotiation and mediation in good faith. If a resolution cannot be reached, the parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
18. Severability
18.1 If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Language
24.1 These Terms and Conditions are written in English and may be translated into other languages for convenience. In the event of any discrepancy between the English version and a translated version, the English version shall prevail.
20. Customer Reviews and Feedback
20.1 We welcome customer reviews and feedback on our products and services. By submitting reviews or feedback, you grant us the right to use and publish them on our website and marketing materials, unless otherwise specified.
20.2 You understand and agree that any Reviews you submit may be publicly displayed on our website, social media channels, marketing materials, and other platforms, along with your first name and last initial. However, we will not disclose your full name or contact information without your explicit consent.
20.3 By submitting Reviews, you represent and warrant that you have the right to grant the aforementioned rights to Miss Bellator and that your Reviews do not infringe upon the rights of any third party, including intellectual property rights, privacy rights, or publicity rights.
20.4 We reserve the right, in our sole discretion, to edit or remove any Reviews that we deem inappropriate, offensive, misleading, or irrelevant. We may also refuse to publish Reviews that violate these Terms and Conditions or our community guidelines.
20.5 While we appreciate all feedback, please note that Reviews are subjective opinions and may not reflect the views or opinions of Miss Bellator. We do not endorse or guarantee the accuracy, reliability, or quality of any Reviews posted by customers.
20.6 If you have any concerns about a Review posted on our website or believe it violates these Terms and Conditions, please contact us at [email protected] . We will investigate the matter promptly and take appropriate action, if necessary.
21. Force Majeure
21.1 Neither party shall be liable for any failure or delay in performance under these Terms and Conditions due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or natural disasters.
22. Termination
22.1 We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice, if we believe you have violated these Terms and Conditions or engaged in fraudulent or unlawful activities.
23. Waiver
23.1 The failure of either party to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or any other provision herein, nor shall it affect the validity or enforceability of these Terms and Conditions as a whole.
23.2 Any waiver of a provision of these Terms and Conditions shall be effective only if made in writing and signed by the waiving party. A waiver of any particular provision shall not be deemed to be a waiver of any other provision or a continuing waiver of the same provision in the future.
23.3 No delay or omission by either party in exercising any right or remedy under these Terms and Conditions shall impair or be construed as a waiver of such right or remedy or any other right or remedy, nor shall it preclude or restrict any further exercise of that or any other right or remedy.
24. Contact
24.1 If you have any questions, concerns, or complaints regarding these Terms and Conditions or our products and services, please contact us at [email protected]
Welcome to Miss Bellator! These Terms and Conditions govern your use of our website, the purchase of our digital products, cakes, and cookies, and the relationship between you and Miss Bellator. By accessing or using our website and purchasing our products, you agree to comply with these Terms and Conditions. Please read them carefully.
2. Digital Products
2.1 Our digital products, including eBooks available in both English and Spanish, are provided solely for personal use. You may not distribute, modify, reproduce, or resell any digital product purchased from us.
2.2 All intellectual property rights, including copyrights, in our digital products belong to Tatiana Bellator Limited. Unauthorised use of our digital products may violate copyright laws and other applicable regulations.
3. Cakes and Cookies
3.1 We offer a variety of cakes and cookies for sale, both ready-made and pre-made ones in stock.
3.2 All cakes and cookies purchased from us are for personal consumption and enjoyment only. They may not be resold or distributed without our explicit consent.
4. Ordering and Delivery
4.1 Orders for cakes and cookies can be placed through our website or by contacting us directly.
4.2 Delivery options for cookies are available UK-wide and for select countries. Cakes can be delivered within London, UK via courier for an additional cost. Alternatively, customers may choose to collect their orders from our designated location in Battersea SW8.
4.3 We aim to fulfill orders promptly; however, delivery times may vary depending on factors such as product availability and delivery location.
5. Pricing and Payment
5.1 Prices for our products are listed on our website and are subject to change without prior notice.
5.2 Payment for orders must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards through Stripe and online payment platforms such as PayPal and Apple Pay.
6. Cancellations and Refunds
6.1 Once orders have been placed, we don't accept cancellations.
6.2 Refunds or replacements may be offered in the event of a quality issue or error on our part. Please contact us within 24 hours of receiving your order to report any concerns.
7. Liability
7.1 Miss Bellator t/a Tatiana Bellator Limited shall not be liable for any loss, damage, or injury arising from the use of our website, digital products, cakes, or cookies, except where such liability cannot be excluded by law.
7.2 We shall not be liable for any delays or failures in delivery caused by circumstances beyond our control, including but not limited to natural disasters, accidents, or transportation disruptions.
8. Governing Law
8.1 These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter, including but not limited to disputes relating to the purchase or use of our products, shall be governed by and construed in accordance with the laws of England and Wales.
8.2 Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts of England and Wales, and you hereby consent to the jurisdiction of such courts.
8.3 Notwithstanding the foregoing, Tatiana Bellator Limited reserves the right to pursue any legal remedies available to it in any other jurisdiction where you may be located or where the alleged infringement occurred.
8.4 You agree that any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, including any question regarding their existence, validity, or termination, shall be resolved through negotiation and mediation in good faith.
8.5 In the event that a resolution cannot be reached through negotiation or mediation, you and Tatiana Bellator Limited agree to submit to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms and Conditions
9.1 We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website
10. Privacy Policy
11.1 We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and purchasing our products, you agree to our Privacy Policy.
12. Product Descriptions and Variations
12.1 While we make every effort to accurately describe our products on our website, variations may occur due to factors such as individual interpretation and display settings. We reserve the right to make changes to product descriptions, pricing, and availability without prior notice.
13. Quality Assurance
13.1 At Miss Bellator, we are committed to delivering high-quality products and exceptional service to our customers.
13.2 We carefully select the finest ingredients and adhere to strict quality control standards to ensure the freshness, flavour, and consistency of our cakes and cookies.
13.3 Our products are prepared with precision and attention to detail by skilled bakers and pastry chefs who take pride in their craft.
13.4 We conduct regular inspections and quality checks throughout the production process to maintain the highest standards of hygiene, safety, and taste.
13.5 If, for any reason, you are not completely satisfied with your purchase, please contact us within 3 days of receipt, and we will do our utmost to address your concerns and ensure your satisfaction.
13.6 While we strive to provide accurate descriptions and images of our products on our website, please note that variations may occur due to factors such as individual interpretation and display settings. Rest assured, the quality and taste of our products will meet or exceed your expectations.
13.7 Your feedback is invaluable to us as we continually strive to improve and enhance our products and services. If you have any suggestions, comments, or questions regarding our quality assurance practices, please don't hesitate to reach out to us at [email protected]
14. Allergen Information
14.1 We understand the importance of providing accurate allergen information to our customers to ensure their health and safety.
14.2 Some of our products may contain allergens, including but not limited to nuts, gluten, dairy, eggs, soy, and other common allergens. Please be aware that our products are produced in a facility that handles these allergens, and cross-contamination may occur.
14.3 We make every effort to clearly label allergens in our product labels. However, please note that variations may occur in the manufacturing process, and we cannot guarantee that our products are free from allergens.
14.4 If you have specific dietary requirements or allergen concerns, we encourage you to contact us directly before placing your order. Our team will be happy to provide you with detailed allergen information and assist you in selecting products that meet your needs.
14.5 While we take precautions to prevent cross-contamination, we cannot guarantee that our products are suitable for individuals with severe allergies. We advise customers with severe allergies to exercise caution and consult with a healthcare professional before consuming our products.
14.6 If you have any questions or concerns regarding allergen information or ingredient lists, please don't hesitate to reach out to us at Miss Bellator. Your health and safety are our top priorities, and we are committed to providing you with the information you need to make informed decisions about our products.
15. Customer Responsibilities
15.1 Customers are responsible for providing accurate delivery information and ensuring someone is available to receive the order at the specified delivery address or collection time.
16. Intellectual Property
16.1 All content, including but not limited to text, graphics, logos, images, videos, audio clips, software, and other materials, displayed on our website and products, are the intellectual property of Miss Bellator or its licensors and are protected by copyright, trademark, and other intellectual property laws.
16.2 You acknowledge and agree that all intellectual property rights in the aforementioned content are and shall remain the exclusive property of Miss Bellator or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes only, in accordance with these Terms and Conditions.
16.3 You may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from our website or products without the prior written consent of Miss Bellator or the respective copyright owner.
16.4 Any unauthorised use of our intellectual property may constitute infringement and may be subject to legal action, including but not limited to civil and criminal penalties.
16.5 If you believe that any content displayed on our website infringes upon your intellectual property rights or the rights of a third party, please notify us immediately at [email protected] . We will investigate the matter promptly and take appropriate action, if necessary.
17. Dispute Resolution
17.1 Any disputes arising from these Terms and Conditions shall be resolved through negotiation and mediation in good faith. If a resolution cannot be reached, the parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
18. Severability
18.1 If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Language
24.1 These Terms and Conditions are written in English and may be translated into other languages for convenience. In the event of any discrepancy between the English version and a translated version, the English version shall prevail.
20. Customer Reviews and Feedback
20.1 We welcome customer reviews and feedback on our products and services. By submitting reviews or feedback, you grant us the right to use and publish them on our website and marketing materials, unless otherwise specified.
20.2 You understand and agree that any Reviews you submit may be publicly displayed on our website, social media channels, marketing materials, and other platforms, along with your first name and last initial. However, we will not disclose your full name or contact information without your explicit consent.
20.3 By submitting Reviews, you represent and warrant that you have the right to grant the aforementioned rights to Miss Bellator and that your Reviews do not infringe upon the rights of any third party, including intellectual property rights, privacy rights, or publicity rights.
20.4 We reserve the right, in our sole discretion, to edit or remove any Reviews that we deem inappropriate, offensive, misleading, or irrelevant. We may also refuse to publish Reviews that violate these Terms and Conditions or our community guidelines.
20.5 While we appreciate all feedback, please note that Reviews are subjective opinions and may not reflect the views or opinions of Miss Bellator. We do not endorse or guarantee the accuracy, reliability, or quality of any Reviews posted by customers.
20.6 If you have any concerns about a Review posted on our website or believe it violates these Terms and Conditions, please contact us at [email protected] . We will investigate the matter promptly and take appropriate action, if necessary.
21. Force Majeure
21.1 Neither party shall be liable for any failure or delay in performance under these Terms and Conditions due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or natural disasters.
22. Termination
22.1 We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice, if we believe you have violated these Terms and Conditions or engaged in fraudulent or unlawful activities.
23. Waiver
23.1 The failure of either party to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or any other provision herein, nor shall it affect the validity or enforceability of these Terms and Conditions as a whole.
23.2 Any waiver of a provision of these Terms and Conditions shall be effective only if made in writing and signed by the waiving party. A waiver of any particular provision shall not be deemed to be a waiver of any other provision or a continuing waiver of the same provision in the future.
23.3 No delay or omission by either party in exercising any right or remedy under these Terms and Conditions shall impair or be construed as a waiver of such right or remedy or any other right or remedy, nor shall it preclude or restrict any further exercise of that or any other right or remedy.
24. Contact
24.1 If you have any questions, concerns, or complaints regarding these Terms and Conditions or our products and services, please contact us at [email protected]